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Ferry FAQ

What time does the ship sail? 

There are four ships serving in the line of İstanbullines Eskihisar-Tavşanlı during 24/7. Averagely a ship is berthed at the pier in 15-20 minutes.

How long does trip take?

Travel time between Eskihisar-Tavşanlı is 30 minutes. (Note: It may vary around 22 minutes to 38 minutes depending on ships' speed, weather and physical conditions such as ship traffic in the Gulf.)

Which berth does the ship come?

Eskihisar Port:  İstanbullines uses the pier on the left side 50m to the pier of IDO entrance. It is guided to the pier by electronic billboards.

Tavşanlı Port: Later about 1 km. after passing IDO‘s pier, ships go to the pier by turning left from the lights for the comers from Yalova. The pier is guided by billboards.

Do you have wireless internet on your ships?

Yes, free internet connection on four ships is available.

Timetable

There are four ships serving in the line of İstanbullines Eskihisar-Tavşanlı during 24/7. Averagely a ship is berthed at the pier every 15 minutes.

Do you have trips 7/24? Weekends etc.

Istanbullines make trips with 4 ferries 7/24 at Eskihisar-Tavsanlı line. To our ports, one ferry arrive an average of 15-20 minutes.

How can I find about about trips cancelled?

Cancelled crossings are announced on our website and it can be checked by viewing our notices on the announcement page of our website. 

What is the height of ships? 

"İstanbullines‘vessels are the ferries which have got the highest Gauge Height, even among the vessels being operated.”
Muradiye:4,60 m
Selimiye : 4,80 m
Bahariye: 4,80 m
Hamidiye: 4,90 m"

Is there a prayer room on your ships? 

Yes, our all ships have a prayer room.

Do you have any special offers/campaign?

You can follow our new and our current campaigns by visiting campaigns page on our website. 

Is there any differences between prices on weekdays and weekends? 

No,weekdays and weekends price tariffs are not applied.

Do you demand fee from the passengers within the vehicle? 

No,any fee are not demanded from the passengers within the vehicle.

After receiving a roundtrip ticket by a campaign, can we use it for a car with a different plate? 

Yes. You can use it provided that it complies with the vehicle category. (You cannot use cars’ return ticket for crossing with vans.)

What is the date of deadline of a roundtrip ticket to use? 

You can use your roundtrip ticket whenever you would like to. There is no a time limitation.

If I do not use on the same day a ticket given by a campaign, will it be invalid?  

No. You can use your roundtrip ticket whenever you would like to. There is no a time limitation.

Can I use both of tickets I bought through a campaign for the same direction

Yes, you can use it provided that it complies with the same class of vehicles.

How long is the campaign?

Roundtrip campaign is now used indefinitely.

Why the discount rate of the campaign is not valid on all vehicles?   

Campaign discount is valid for all types of vehicles. According to the type of vehicle roundtrip campaign offers discounts of 17% up to 33%. 

Is payment by credit card acceptable? 

Yes all credit cards are acceptable. 

Can we purchase multi-card? Is there card pass system? 

Please contact us.

Is there a card system (such as HGS)? 

Yes, you can pass with HGS from our middle pay desk at both Eskihisar and Tavsanlı Port.

Is it possible to buy tickets in bulk? 

Please contact us.

Are you going to continue after the bridge's construction is finished?

Yes, İstanbullines is a company that makes investments in the maritime sector. It operates the line of Eskihisar-Tavşanlı like operating RORO ships for Ambarlı-Bandırma with a professional manner.